Privacy Policy

Last Updated: 20/07/2026

Welcome to YellowSim.

YellowSim is a trademark and service owned and operated by New Smart Technology Solutions LLC, a company registered in the State of Wyoming, United States.

Registered Business Address:

30 N Gould St. STE R
Sheridan, Wyoming 82801
United States

The company provides eSIM connectivity services and travel communication solutions through its official website:

https://yellowesim.com

The company also owns and operates the official YellowSim mobile application, available on both the Apple App Store and Google Play Store.

This Privacy Policy applies to the YellowSim website, the official mobile application, and all products and services provided by New Smart Technology Solutions LLC.

We respect your privacy and are committed to protecting your personal information when you use our website, mobile application, or services.

By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information necessary to provide our services, including:

Full name
Email address
Phone number
Device and usage information
Payment and transaction information
eSIM activation and usage data

Payment information is securely processed by trusted third-party payment providers. We do not store your payment card details directly.

How We Use Your Information

We use your information to:

Process orders and activate services
Improve user experience
Provide customer support
Send service-related notifications and updates
Protect user accounts and prevent unauthorized access
Process payments and refunds when applicable
Comply with legal and regulatory obligations

Sharing Your Information

We may share limited information with trusted service providers when necessary to operate our services, including:

Payment service providers
eSIM network and connectivity providers
Cloud hosting and infrastructure providers
Analytics, notification, and customer support providers

We do not sell your personal information to third parties.

We may disclose information when required by applicable law or in response to lawful requests from government or judicial authorities.

Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing data over the Internet can be guaranteed to be 100% secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and prevent fraud or misuse.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website performance
Enhance our services

You may disable cookies through your browser settings; however, some website features may not function properly.

Notifications and Marketing Communications

We may send notifications regarding your account, purchases, or YellowSim services.

Where permitted by law, we may also send promotional offers and marketing communications. You may opt out of marketing messages at any time.

External Links

Our website or application may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies.

Children's Privacy

YellowSim services are not intended for children below the applicable legal age, and we do not knowingly collect personal information from children except where permitted by applicable law.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal data
Object to certain processing activities
Request restriction of processing
Opt out of marketing communications

We may request identity verification before processing certain privacy-related requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be published on this page with the revised "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

New Smart Technology Solutions LLC

Registered Address: